You can submit a support request for Pearson's assistance.
Your submitted support request includes your user ID, and the date and time you created it. Pearson sends you a confirmation email after receiving notification of the issue. Pearson will contact you with further instructions.
What's Next? (Optional)
From Support, select Support Requests.
- Statuses and descriptions...
Status Description Submitted Request is in the system. In Progress Pearson is reviewing the request. Resolved Issue was addressed.