If configured for the test, the Reseat Session action on the proctor dashboard logs a student out of the test and allows them to sign in again. A proctor might need to reseat a student if they exit the lockdown browser and their progress status is Breached or if their computer session expired. Reseating a student can also resolve other non-specific issues a student might have with navigation in a test. 

Step-by-Step

  1. In the proctor dashboard, find the student you want to reseat.
  2. In the Actions area, select the Reseat Session button.
  3. When the confirmation message appears, select Reseat. The student progress will change from In Progress or Breached to Reseat to indicate that the student has been reseated.
  4. The student receives a notification that they can log in to the test session again.

Tiny Link: https://support.assessment.pearson.com/x/6QDVBw