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  1. Scoring: Out of Work

    this occurs, you will not be able to enter Scoring for any item until your user account is active again. Speak … "Out of Work" but will also specify if Training or Qualification is required.  User Inactive: Your OSCAR user can
    OSCAROct 16, 2025
  2. Qualification Settings

    they are made active again. Make a user active again from the Users page or from QC Reporting while reviewing … users to score one or more qualification sets before they are able to access live scoring for an item
    OSCAROct 23, 2025
  3. Reset a User's Password

    to reset their password. The email from ADAM is active for 24 hours. If a user cannot use the Forgot Password … This article applies to only users who sign in to ADAM directly, not users who log in through a portal
    ADAM SupportJul 18, 2025
  4. User Search

    Users with the appropriate permissions can go to Rostering > Users to find and export all users with a given accommodations, assignment tag, school enrollment or other criteria. Some users also have rights to edit some data
    ADAM SupportJan 09, 2026
  5. Rostered User Experience

    Launchpad users who do not have administrator rights to make roster changes in LaunchPad will use it only … to each respective app. Logging In to LaunchPad On the first login to LaunchPad only, the user is prompted to select
    LaunchPadJan 07, 2026
  6. Find a User

    User Search Tiny link: https://support.assessment.pearson.com/x/ygAnC https://support.assessment.pearson.com/x/ygAnC
  7. Prevent Existing User from Logging In to LaunchPad

    In some circumstances, it may be necessary to prevent an existing user from logging in to LaunchPad and any "downstream" applications. 'Deactivating' the user is not the solution as a nightly sync would just reactivate that user
    LaunchPadJan 07, 2026
  8. User Management

    This User Management section covers the following topics: Create a New Users https://support.assessment.pearson.com/spaces/OSCAR/pages/213418101/Create+a+New+User Create a New Team
    OSCAROct 16, 2025
  9. Send Welcome Email to New Users

    Once user accounts are in LaunchPad, either via a sync to your SIS or added manually, you will need to communicate signin information to the new users unless they are authenticating to LaunchPad via a single sign on portal
    LaunchPadJan 28, 2026
  10. New User Account or Forgot Password

    If a new user was created and they did not receive the new user email they can navigate to the home page and click Forgot Password https://app.oscarscore.com/#/resetpw?.   They will be presented with a page asking
    OSCARDec 16, 2025