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  1. TestNav - Chromebook “Hard Reboot” Can Disrupt TestNav Kiosk App Launch (Error 3104 / “Browser Check”)

    TestNav incorrectly. Instead of opening in the secure kiosk app environment, TestNav may start in a regular browser session. When this happens, you will usually see Error 3104 (“Please use the TestNav app…”)—even if the app worked
    TestNav 8 • Mar 18, 2026

  2. TestNav - Update: Chrome App extended for use

    . The TestNav team also continues development efforts toward TestNav app improvements in advance of Google … Technical Bulletin Published April 13, 2022 What is happening?  Google previously announced a plan to phase
    TestNav 8 • Apr 13, 2022

  3. TestNav - Chrome app phase out and the 2021-22 school year

    , Update: Chrome App extended for use https://support.assessment.pearson.com/x/NQBPB What is happening?  As Google … the Chrome TestNav app can continue to do so throughout the 2021-22 school year.  Pearson continues to work with Google
    TestNav 8 • Apr 13, 2022

  4. TestNav 8 - Google to Disable NPAPI for Chrome Browser in 2015

    run the TestNav app (downloaded from the Chrome Web Store), and apps do not run on a browser. To avoid … Schedule Google plans to gradually discontinue support for NPAPI in three phases:  Phase 1 occurs in January 2015
    TestNav 8 • Jan 15, 2015

  5. App Check

    Prior to testing, Pearson recommends confirming that each student testing device is configured properly. The App Check is essential to run on each student testing device. App Check does not check screen size or resolution
    TestNav 8 • Dec 17, 2025

  6. App Check Error Messages

    App Check displays error messages if any of the following scenarios occur: The device is not connecting … TN_windowsAltChckFail.png If configured, App Check can also verify connectivity to ProctorCache. To resolve
    TestNav 8 • Jan 27, 2026

  7. TestNav App Updates

    Pearson designed TestNav apps to update with minimal effort from our users. TestNav apps are released once a year in June. After the updated version is released, the app automatically updates the next time it is launched
    TestNav 8 • Dec 18, 2025

  8. TestNav - Android App and Secure Testing

    ? In 2018, Pearson released a TestNav patch to block the TestNav Android app on Android devices and on Chrome OS due to a potential security issue. Pearson notified Google of the security issue and will re-enable the app once the issue
    TestNav 8 • Nov 30, 2021

  9. TestNav App Updates

    Tiny Link: https://support.assessment.pearson.com/x/eABtBw https://support.assessment.pearson.com/x/eABtBw
    PRoPL • Sep 12, 2025

  10. ADAM and ChromeOS - TN App Setup

    the TN app as described on this page. ADAM users testing without web extensions can install the TN app or the TestNav PWA for testing. After you download the TN app, complete the setup using the sections below. Note which
    TestNav 8 • Apr 21, 2023