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  1. Shipment Tracking

    View shipment tracking information at Orders > Shipment Tracking. This page lists the order number, order name, the administration code, date ordered, status, number of packages and destination. The order status is updated hourly
    ADAM SupportJan 20, 2026
  2. Orders and Order Statuses

    users must approve orders and verify shipping and contact information before they are filled. Track Order Status You can track your order status for shipped materials and resolve related issues.  Status Description
  3. Track Material Shipments

    You can track your order status, and review and resolve shipping issues.  Step-by-Step From Setup, go … Operational Reports > Orders & Shipment Tracking. Click the information iconinfoicon.pngnext to the order number
  4. Order Interaction

    You can use the Order interaction to create drag and drop items that must be put in a specific order. Note … if some are in the right order relative to each other.  See Author Test Items and Choice Interaction for general
    ADAM SupportJan 26, 2026
  5. Role Configuration

    will occur. Shipping Tracking: Allow the role to track order shipments. Order Reports: Allow the role to order reports … , such as School Test Coordinator. Role Code: Enter a unique role code. This is required for ordering paper test materials
    ADAM SupportJan 22, 2026
  6. Create an Order for Materials

    create an order, you or authorized users can view the order: From Setup, go to Orders & Shipment Tracking … You can create an order to specify the quantity of testing-related materials to be shipped.  Step-by-Step
  7. Edit an Order for Materials

    delivery and tracking information. The status represents where the order is in the delivery process. … You can edit an unprocessed order to adjust the details and quantities. Step-by-Step  From Setup, go
  8. Approve an Order for Materials

    You must approve an order so that Pearson (or your selected vendor) can fill it. Prerequisites You can only approve an order in Submitted https://support.assessment.pearson.com/x/cYZ8AQ status. Step-by-Step  From Setup
  9. Cancel an Order for Materials

    You can cancel an order to delete it from the system.  Prerequisites Before you can cancel an order, a user must have previously submitted it. Step-by-Step  From Setup, go to Orders & Shipment Tracking
  10. Reject an Order for Materials

    You can reject an order to stop Pearson (or your selected vendor) from filling it. Prerequisites You can only reject an order in Submitted status. Step-by-Step  From Setup, go to Orders & Shipment Tracking