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Request Enrollment Transfer
/school. Step-by-Step From Setup, select Work Requests. ReqEnrollTrans_1.png Click Select Tasks, select … Setup, select Work Requests. Click the Work Type filter and select Enrollment Transfer. Select an enrollmentAuthorize Request to Report
Feature availability varies by program and role. You can authorize a request for an organization to proceed with report processing when the assessment data is ready for reporting. Step-by-Step From Setup, select WorkRequest Authorization to Report
. Step-by-Step From Setup, select Work Requests. ReqAuthtoRep_1.png Click Select Tasks, select Request … Feature availability varies by program and role. You can request that the parent organization authorize youAuthorize Enrollment Transfer
. Select Transfer Requests. From the Setup menu: Select Work Requests. Click the Work Type filter and select … filter, and select a transfer status. Step-by-Step From Setup, select Work Requests. AuthEnrollTra_1.pngApprove/Reject Remote Testing
the requests displayed, click the Work Type filter, and select Remote Testing. AppRejRemTest_3.png Click Select Tasks … Feature availability varies by program. You can accept a request for remote testing to allow a student enrolledAssign a Remote Testing Organization
organization can assign it to a session in that organization. From Setup, select Work Requests … Feature availability varies by program. You can assign a request for remote testing to allow a student enrolledCreate a Support Ticket
. The requested feature or functionality is nice to have and not required to complete work. --> Normal - Customer has … enter the details of your request. A member of our support staff will respond as soon as possible. IssueScoring: Out of Work
Out of Work.png While Scoring or attempting to enter the Scoring queue, it is possible to receive an "Out of Work … will receive an out of work message when attempting to enter the item's Scoring queue. This message can alsoOperations: My Requests
Some customers implement the Admin Requests feature to send requests to an administrator. One or both of these request types may be available. Local policy will dictate in what circumstances these will apply. Transfer RequestCreate Support Requests
You can submit a support request for Pearson's assistance. Step-by-Step From Support, select Support Requests. CreateSuppReq_1.png Click Select Tasks, select Create / Edit Requests, and click Start. CreateSuppReq_2.png