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IR:_PAsup_InfoPartOf_ManageUsers
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If you are creating user accounts for both training and operational sites, read the Related Information on Manage Users first.

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You can enter user details for a new user or edit the details of an existing user directly within the system.

  1. From Setup > Users,  if you want to edit the details of one or more existing user(s), search to search to find the user(s) you want to edit, or click the down arrow next to the Search button to reveal and select the option to , and click show all results. Select  Select the user(s) you want to edit. If you want to create a user, this step is unnecessary.

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  2. Open the task list and select Create / Edit Users and click Start.

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  3. If you are editing, select a user from the list at the left of the page. Enter or make changes to the user information and click Save. If  If you are creating, select Create Users. Enter the user information and click click Create. 

    • To see more detailed information about the user, click Show User Details

    • To see when changes were made to a user account and who made them, click Show Audit Trail.
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  • When you enter an email address for your new user, the username for that user will be set as the email address. This is true even if you entered a username previously. You can change the username after you enter the email address, but you must do so before you click Create.
  • For Email Delivery Failures, click here.

Related Information

To view user account information, follow these steps:

  1. From Setup > Users, search to find the user(s) you want to view or click the down arrow next to the Search button to reveal and select the Show All Results check box. 

  2. Click the information icon in the the Username column columnIf this column is not visible, click Manage Columns, select the check box for for Username, and click Apply

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To learn about user account data fields, see User Account Data Fields.

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