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A disabled account prevents a user from logging into the system. A disabled account must be enabled by another user before it can be used again to access the system.

View Disable User Accounts

To view disable user accounts, from Setup > Users, use the Account Status filter and select Diable from the drop-down menu. 

Enable a User Account

To enable a user account, follow these steps:

  1. From Setup > Users, use the Account Status filter and select Disable from the drop-down menu to search for diable user accounts.
  2. Select the user account(s) you want to restore.
  3. Open the task list and select Create / Edit Users, and click Start.
  4. Select a user from the list at the left of the screen.

     Click here to view a screenshot...

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  5. Toggle the account status between Enabled and Disabled, as appropriate.

     Click here to view a screenshot...

 

 

  1. From Setup > Users, search to find the user(s) you want to disable or enable or click the down arrow next to the Search button to reveal and select the option to show all results. Select the user(s) you want to edit. Use the account status filter to search for disabled users. 

     Click here to view a screenshot...

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  2. Open the task list and select Create / Edit Users and click Start.

     Click here to view a screenshot...

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  3. Select a user from the list at the left of the screen.

     Click here to view a screenshot...

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  4. Toggle the account status between Enabled and Disabled, as appropriate.

     Click here to view a screenshot...

     

  5. Click Save.

Related Information

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