When a new user account is created, or any of the following changes are made to an existing user account, an email is sent to the user:

• Added an account
• Reset password
• Password expiration notification
• Password expired
• Changed password confirmation
• Forgot username

 The system indicates an email delivery failure when an email is returned to the system as undelivered.

Errors Notification

A red flag at the top of a page indicates issues with the email delivery.

View and Fix Errors

To view and fix errors, follow these steps:

1. Click the flag to reveal a list, and select Email Delivery Failures to go to Setup >Users.

   Alternatively, from Setup >Users, you can find users with email failures. Select Only Users With Email Failures under Toggle secondary filters.

2. Review the user accounts and make updates. Click Save.