When you install TestNav Desktop, it creates the TestNav folder within the Pearson folder shown in the path above. The TestNav folder contains the following:
- The update file folder, named with the update version number (for example, 1.4.1)
- The default file, which stores the customer login preference for the next login
The login preference stored in the default file can change if you select a different customer from the Sign In page. You can set the default file to read-only to prevent students from overwriting it after you set your test preference.
If you encounter any issues during an update, you can find the errorlog folder within the update folder (for example: 1.4.1 > update > errorlog). The errorlog folder logs any issues TestNav may encounter when it attempts an update. You can also delete the Pearson folder to reset TestNav, clearing out any updates stored in that directory.