Error codes below relate to the accoms.csv file. Open the file to find and correct the error.

Error codeError message

Additional info and instruction

(warning) After completing any of the actions below, you must re-save, re-zip, and upload the .zip file again.

PS700

Error: File not loaded - The accoms file you are trying to import is not a valid .csv file type. 

Open the .zip file, open the file with the error and re-save as a .csv file. 

PS701

Error: File not loaded - The accoms file is empty. 

Open the .zip file, review your local .csv file to ensure it has data, re-save and re-zip.  

PS702

Error: File not loaded - The accoms you are trying to import has an invalid header record. 

Open the appropriate file and refer to the Pearson Standard Layout to update the header row. The system cannot load the file if header labels and header length do not match.

PS720Error: Record not loaded - Required field, 'Customer Code' is missingUpdate the Customer Code column with the value that Pearson provided your project. If you don't know the customer code, please contact Pearson.
PS721

Error: Record not loaded - Student does not exist in the student file.


Review the student ID for accuracy, and confirm that the student record exists in the students.csv file and Pearson Access.

PS722

Error: Record not loaded - Required field, 'Student ID' is missing.


Update the Student ID column with the student ID.


PS723Error: Record not loaded - Invalid Data for Accommodation Subject Valid Values Y, Blank

For this accommodation, you can leave the field blank, or enter a one of the valid values below:

  • Y for yes
  • N for no
PS724Error: Record not loaded - Invalid Data for TTS Accommodation and Subject.

For this accommodation, you can leave the field blank, or enter a one of the valid values below:

  • TX (text)
  • GR (text + graphics)
PS725Error: Record not loaded - Invalid Data for Color Contrast Accommodation and Subject.

For this accommodation, you can leave the field blank, or enter a one of the valid values below:

  • black-cream
  • black-lightblue
  • black-lightmagenta
  • white-black
  • yellow-blue
  • darkgrey-palegreen
PS726Error: Record not loaded - Invalid Data for Language Trans-adaptation Accommodation and Subject.

For this accommodation, you can leave the field blank, or enter a one of the valid values below:

  • Spanish

PS751

Error: Record not loaded: Number of data columns is less than number of Header columns

Update the accoms.csv file to match the number of records in the header row with the number of those in the file.

PS752

Error: Record not loaded: Invalid Data type for Customer Code

Update the Customer Code column with the appropriate customer code.

PS754

Info: Student accoms subscription deleted

No action needed. An accommodation was removed from a student.