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This information is a part of Troubleshooting.


The system indicates when discrepancies in student data are identified. The table at the bottom of this page describes the categories of discrepancies you may encounter.

Errors and Warnings Notification

A red flag at the top of a page indicates issues with the student data.

 Click here to view a screenhot...

View and Fix Errors

To view and fix errors, follow these steps:

  1. Click the flag to reveal a list, then select Student Errors to be taken to Testing > Rejected Student Tests.

     Click here to view a screenshot...

  2. Follow the directions at Fix Rejected Student Test Details.

View and Fix Warnings

To view and fix warnings, follow these steps:

  1. Click the flag to reveal a list, then select Student Critical Warnings or Student Warnings to be taken to Setup > Students, with the appropriate warning filter already selected so that the appropriate set of student records are displayed.

     Click here to view screenshots...

     

    The filters may be different for your testing program than what is shown here, but will work the same way.

  2. In the list of students, the students with warnings will have an indicator that includes a number, informing you of the number of issues found with that student's record. Click the information icon.

    • In the student information, click Test Administration Registration, which displays the same warning indicator.
  3. Scroll through the information to find the specific details for each warning.

     Click here to view a screenshot...

  4. How you fix warnings will differ, depending on why the warning exists. Because these warnings are related to test administration registration, to fix them select the student from the list in Setup > Students and then edit the student's registration by selecting Register Students from the task list and clicking Start.

     Click here to view a screenshot...

  5. View and edit the student's registration. The number of warnings are listed at the right, and when you scroll down the page, the issues are highlighted.

     Click here to view screenshots...

    Missing data is highlighted along with a warning message.

  6. Click Save.

Related Information

CategoryDescription
Student Errors

Records contain unmatched or invalid data that cannot be saved. Errors must be resolved before the records can be processed.

Student Critical Warnings

Records should be examined for completeness and validity. You should prioritize fixing these warnings. You should resolve critical warnings but records can still be processed without resolution. Testing program policy determines whether you are required to resolve these.

Student Warnings

Records should be examined for completeness and validity. These are things you should try to resolve, but records can still be processed without resolution. Testing program policy determines whether you are required to resolve these.

 


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