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Pearson provides you ample support to guide you through all aspects of your online testing administration.

For a general overview of TestNav features, see Current Capabilities.

Beginning with system and ProctorCache requirements, the pages in the left sidebar are organized by tasks. The Setup an Support section includes important information on setting up your test environment, administering the test, and also troubleshooting.

You can also find Pearson Technical Bulletins and, below, information on recent updates to TestNav documentation.

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See Error Codes for a list of TestNav error messages and helpful information.

Recently Updated

Date
Update
March 6, 2015

Added:

March 4, 2015

Added:

March 2, 2015

Updated:

  • Error Code 3056 to reflect accurate troubleshooting steps based on Level 2 feedback
  • Table for TCP/IP port configuration on proctor caching computers for ProctorCache v2014.1.x

February 26, 2015

Added:

Updated:

February 17, 2015

Removed:

  • TestNav 8.0.5 Requirements
  • TestNav 8.1 Requirements
February 13, 2015

Added:

  • Support for Mac 10.10 to ProctorCache Requirements v2014.1.x.
  • Information regarding lack of support for the touchscreen on Chromebooks; requires external keyboard and mouse
January 27, 2015Removed Error Code 3000.
January 23, 2015

Added:

Updated:

Removed:

January 21, 2015

Added:

January 20, 2015

Updated:

  • SystemCheck to include information for use on mobile devices
January 15, 2015

Updated:

December 19, 2014

Added:

Updated:

 


 

For more information on Pearson Assessment products and research, see Pearson Assessment.

 

 

 

  

 

 

 

 

 

 

 



 

Copyright © 2015, Pearson Education, Inc. 
Windows® is a registered trademark of Microsoft Inc. Macintosh and Apple are registered trademarks of Apple Computer, Inc. TestNav™ is a trademark of Pearson Education, Inc. or its affiliate(s). All rights reserved. 

 

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