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  1. Sign in to Family Portal

    If you are the parent or guardian of multiple students with results, you will need to sign in separately for each student.  Navigate to https://familyportal.pearson.com/ https://familyportal.pearson.com/ Note: you may have been
  2. Delete or Hide a Proctor Group

    Users with the ability to create groups can also hide and delete groups. The ‘Delete’ option is only available when a proctor group has no students assigned. 'Hide Empty' is a toggle to view all groups or only those with students
    ADAM SupportJan 23, 2026
  3. TestNav 8 - Hide OS X Dock for Secure Tests

    , 10.8, and 10.9 on iMacs (2008 and older) have experienced an issue in which students click icons in the Dock … . If you are using Profile Manager: Click Users > Settings.  Under Settings for Administrator, click Edit
    TestNav 8Apr 13, 2016
  4. SN+QRC-Assessment_Open+Response+Items+and+Rubrics_23.pdf

    is a flexible item type that can be used to capture student responses online or on paper. Additionally, teachers can … . Under Online Student Response Options, indicate if students should have a rich text formatting toolbar
  5. Use AI to Generate Items

    to the same item shell. Authors can then edit the full item set and clone that base item and delete out
    ADAM SupportJan 23, 2026
  6. AD_Create-Edit_Classes_8.png

    ADAM Support / … / Create and Edit ClassesMay 10, 2023
  7. AD_Create-Edit_User_5.png

    ADAM Support / … / Create and Edit ClassesMay 10, 2023
  8. Approve/Reject Remote Testing

     Feature availability varies by program. You can accept a request for remote testing to allow a student enrolled … in that organization.  From Setup, select Students. AppRejRemTest_7.png Click the information
  9. Extended Text Interaction

    , you can customize the text box in several ways: Format: Select plain to hide the formatting toolbar from students … enforced even if the Character Counter is disabled. Toolbar Options List: Select which tools appear for students
    ADAM SupportJan 27, 2026
  10. SN+QRC-Assessment_Assessment+Creation_231.pdf

    to students The preview link is available in both test and edit item view. In TestNav, machine scorable items will have … • Students took an assessment with item level results on a different platform, but you want to upload the results