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Troubleshooting and Special Situations
This section explains how to handle situations such as these scenarios: Internet issues New or transfer students Incorrect accommodations assigned to a students Tiny LinkSession Management Tasks
or Change Student Test Status Additional Session Management Features Add a Student to a Session Resume a Test Move a Student Test Between Sessions Stop a Session Remove a Student from a Session Override Resume RestrictionView OnDemand Reports
You can access OnDemand reports to view student assessment results/details in real time. Feature availability varies by program. The Student Detail Report displays student(s) assessment details, including graphs, overallPS1200s localstudents.csv File Errors
locally, resave and then re-import in Pearson Access. PS1201 Error: File Not Loaded - The Local Students file … and re-import for your file. If you continue to have issues, login to Pearson Access, navigate to StudentsRe: Restrict Identifiers for Role
to set a 'User Identifier Pattern' can also be set at an ORG level...this is specific to the Student role only … for PV if they have to follow the same student identifier restrictions. Restrict Identifiers for RoleUnlock Test Sections
sections and allow one or more student(s) to access the beginning of a test, follow these steps: From Testing > Students in Sessions, add test session(s) to the Sessions list on the left of the page. If you have trouble findingDelete an Organization
and students associated with the organization. Click the organization dropdown, and select the organization you want to delete. Delete all the user accounts in that organization. Remove all student test registrations. See the What'sCreate an Order for Materials
, click Create / Edit Orders, and click Start. CreateOrderMat_2.png Type or select the required details about … . The status represents where the order is in the delivery process. From the Create/Edit Orders task, you can also clickCreate Support Requests
Requests. CreateSuppReq_1.png Click Select Tasks, select Create / Edit Requests, and click Start. CreateSuppReq_2.png … want to view. CreateSuppReq_5.png Click Select Tasks, select Create / Edit Requests, and click StartAggregate Report
The Aggregate Report is a CSV file that lists student information, their response and score on each question, and more, for a single test. This report is only available if enabled for users with permission to view it. Go