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  1. Family Portal Support Site

    to their students' achievement results, such as: High-level student performance by test Downloadable PDF of the Individual Student Report  In the Family Portal, click the question mark in the upper right hand corner for customer
  2. Override Resume Restriction

     Feature availability varies by program. You can override the resume restriction when a student exceeds the allowed exit time. This allows the student to finish his or her test and review previously answered items
  3. SNQRC-ClassroomReporting_StudentResponseReport_221.pdf

    Student Response Report Quick Reference Card Copyright © 2021 Pearson Created 1/4/2021 Student Response Report The new Student Response report is a PDF export file that shows student test results and item answer
    Schoolnet / … / ReportingJul 25, 2024
  4. Early Warning System Triggers

    When the Early Warning System (EWS) detects a potential problem with the designated save location, the student … cannot communicate with Pearson servers. TestNav cannot upload student responses and/or locally save responses
    TestNav 8Jan 08, 2020
  5. Troubleshooting for Online Testing

    the general testing-activity sequence. Issue Action Student cannot to sign in to the test. Verify:  The test … is selected from TestNav's dropdown customer list. Student name is not found in the list of eligible students to add
  6. Re: Foreign Language Support

    Extended Text: International Keyboard Spanish and French language symbol keyboards are available for math extended text items. This allows students access to proper international keyboard for entering special characters
    ADAM Support / … / Foreign Language SupportJan 14, 2026
  7. Accessing reports - Teachers/Proctors

    . The most common reports for teachers/proctors to access are class Class and Test Reports, Individual Student Reports (ISRs), and Performance Reports. Class and Test Reports, and the ISR Class and Test Reports list each student
    PRoPLSep 15, 2023
  8. Create an Order for Materials

    , click Create / Edit Orders, and click Start. CreateOrderMat_2.png Type or select the required details about … .  The status represents where the order is in the delivery process. From the Create/Edit Orders task, you can also click
  9. Create Support Requests

    Requests. CreateSuppReq_1.png Click Select Tasks, select Create / Edit Requests, and click Start. CreateSuppReq_2.png … want to view. CreateSuppReq_5.png Click Select Tasks, select Create / Edit Requests, and click Start
  10. Include a Glossary

    Glossary definitions can be added to specific words using a combination of the Glossary tab in conjunction with a Glossary icon within the edit screen. Once created, on hover, the cursor changes to a question mark to indicate
    ADAM SupportMay 04, 2025