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  1. 5000s - Authentication Errors

    harm.  Select a new location for student responses to be saved. If that does not work, view the student's responses … . Then, the student should log in again. 5030 Unable to communicate with the testing server. Please contact your
    TestNav 8Dec 05, 2023
  2. Re: Reseat a Student from the Proctor Dashboard

    can we say "If enabled for the assessment, the Reseat Session feature allows exited students who have not yet submitted to re-enter the session 
  3. Search

    You can use the system search to find a specific record (for example, a student record, a single test session, etc.) or a larger set of information (for example, test sessions within a test administration, students currently
  4. Re: Create and Publish a Test

    need to clarify that this only applies when select forms have a specific accommodation  - not to be confused with spiral which still supports students with accommodations. Maybe someone in A&D could help with use case example
    ADAM Support / … / Create and Publish a TestJun 20, 2023
  5. _TN_SRFandLogs_SecSave

    Pearson strongly recommends that you configure a network drive as a secondary save location to ensure that you do not lose responses, even if a student cannot continue to test on the same computer. 
    Includes RepositoryJun 20, 2023
  6. Export Reports

    Files Option’ to merge up to 200 students in each file. Select Export. Select the Downloads icon; this is the same
    ADAM SupportJun 10, 2025
  7. Operational Report Types

    Click each tab to learn about each operational report type. Online Test Session Reports Orders and Shipment Tracking Reports Organizational Reports Student and Registration Reports User Reports
  8. Add a New Rubric

    ' or 'blank' (student didn't provide an answer).  Use the 'Inline Condition Codes' checkbox to display the condition code
    OSCARDec 16, 2025
  9. _TN_DeepFreeze

    , as these contain student backup files and logs for troubleshooting.
    Includes RepositoryNov 03, 2021
  10. User Account Data Fields

    or editing users, you can select their user roles. Active Begin Date The date from which the user's account