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  1. Find Saved Response File (SRF) and Log Files

    TestNav saves student responses to a local, encrypted backup file called an SRF when it cannot communicate with the Pearson server. In some scenarios, TestNav allows the student to click Retry within an error message to try
    TestNav 8Jan 27, 2026
  2. Accessing reports - Administrators

    School Test Coordinators (STCs) can access reports for all administrations and classes in their school, and District Test Administrators (DTAs) can access reports for all administrations and classes in their district. The most
    PRoPLOct 03, 2023
  3. Re: Role Configuration

    My Classes needs detail
    ADAM Support / … / Role ConfigurationJul 13, 2025
  4. Sign in to Family Portal

    If you are the parent or guardian of multiple students with results, you will need to sign in separately for each student.  Navigate to https://familyportal.pearson.com/ https://familyportal.pearson.com/ Note: you may have been
  5. Delete or Hide a Proctor Group

    Users with the ability to create groups can also hide and delete groups. The ‘Delete’ option is only available when a proctor group has no students assigned. 'Hide Empty' is a toggle to view all groups or only those with students
    ADAM SupportJan 23, 2026
  6. SN+QRC-Assessment_Using+Externally+Created+Tests+in+Schoolnet_23.pdf

    online. With minimal effort you can create a test key so students can test with the existing printout but you can … and the standard For open response items, you can select the number of pages available on answer sheets for student
  7. Terminology

    Organizations Orders and Order Statuses Proxy Environments Test Forms Users
  8. Client Settings: User Metadata

    and Description for each selectable option. Leading zeroes will be removed from the Code to ensure compatibility with Excel
    ADAM SupportAug 26, 2025
  9. Approve/Reject Remote Testing

     Feature availability varies by program. You can accept a request for remote testing to allow a student enrolled … in that organization.  From Setup, select Students. AppRejRemTest_7.png Click the information
  10. Re: Roster with Quick Class Upload

    per zendesk page Rostering with Quick Class Upload "If some classes already exist...are they valid classes for ELA Window 1 testing.  If they are not, then they should be deleted."