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  1. Re: Create a New Administration

    when creating a test, if a setting is set to DEFER, it will show up when creating an admin
    ADAM Support / … / Create a New AdministrationMay 19, 2023
  2. Re: Expected Behaviors

    This can be set in the test def as resizable or not. In cases like this, do I just remove the row altogether? 
    TestNav 8 / … / Expected BehaviorsFeb 26, 2019
  3. Re: System Requirements

    uomarsa - I think the allowlist and system check are also relevant to practice tests. But double checking on that. If not, yes, we can make them H3.
    ADAM Support / … / System RequirementsJun 27, 2023
  4. Re: Classes: Roster with Quick Class Upload

    per zendesk page Rostering with Quick Class Upload "If some classes already exist...are they valid classes for ELA Window 1 testing.  If they are not, then they should be deleted."
  5. Re: Program Configuration

    Really drive this home by adding: Failure to use the same program for subsequent testing windows during the school year will hamper the ability to view over time reporting.
    ADAM Support / … / Program ConfigurationJun 12, 2023
  6. Re: Tests: Create a Test

    add note to explain why you might have more than one form - scrambling, etc. Many tests will only have one
    ADAM Support / … / Tests: Create a TestJun 08, 2023
  7. Re: Classes: Roster with Quick Class Upload

    A lot of what is in Zendesk is specific to one customer. Would suggest using as a helpful source, but especially be wary of anything that looks customer-specific, like the name of a testing window
  8. Re: Testing: Initiate a New Proctor Group

    this will not be the URL for customers on LTR. Suggest changing who step to " Go to ADAM url (e.g., xxxx or xxx - ask a test administrator if you are unsure which one to use)
  9. Re: Proctoring: Reseat a Student

    8a70aef9885ae1ee018877faf8d10000 - in the proctor dashboard page, we have this description for breached: The student has exited the lockdown browser. The proctor must reseat the student before they can log in to the test again.
  10. TestNav 8 - Global Proxy and iPad

    in to their online test sessions. What does this mean? Customers using iPads with MDM software and a global proxy for web
    TestNav 8Feb 28, 2015