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Troubleshooting
Occasionally, students encounter errors during an online test. You can address some common issues by correcting an aspect of your test environment. Other issues require additional investigation. You can review Connectivity/SaveTN_SettingsPage
.pngTN_Settings2.png If the test requires audio, click Enable Your Microphone to set it up. Follow instructions to on the Test Your Microphone window to select an available microphone, record audio, and play it back. TN_MicCheck1PRoPL Resources
templates provided below to add program-specific details. Test Administration Family Resources Scores and Reports Practice Tests Select a link below to open a nonAssessment Administration
, understand the student experience and view student progress in real time. CREATING TEST WINDOWS Learn to create test windows to link schedule to multiple assessments. SCHEDULING ASSESSMENTS LearnApprove an Order for Materials
approve an order in Submitted https://support.assessment.pearson.com/x/cYZ8AQ status. Step-by-Step From Setup … click the information icon infoicon.png to view delivery and tracking information. ApproveOrder_9.png The statusNetwork Requirements and Guidelines
configurations for additional places to add allowlist entries. See current requirements below: TestNav Test … be provided. Your test delivery URL, for example: *.testnav.com:80 *.testnav.com:443 *.pearsontestcontent.com:80Create Support Requests
the request status. CreateSuppReq_7.png Status Description Submitted Request is in the systemPRoPL Roles and Permissions
support, topics are related to each applicable role. Role Description District Test Administrators (DTAs) DTAs … accommodations at this time through Rostering > Users within the ADAM main menu. They access test administrationsAccess All Proctor Groups for an Administration
for the administration, facilitating the ability to monitor all the test sessions in the school (or district depending on access). The Proctor Dashboard may be viewed concurrently with other users. Log in to ADAM. Select TestRe: Activity Report
active right now counts = students who started or resumed in the last 5 min for testnav tests. the difference between new and submitted is a better indicator of who is live testing.