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Published February 8, 2021= span>
On February 8, Pearson plans to relea= se TestNav app for Chrome OS version 1.9.109 to fix an issue in which students attempt= ing to start or resume a test through Student Portal = encountered a white screen rather than the Start/Start Section page. This update impacts ONLY programs using Student Portal throu= gh the Chrome OS TestNav app.
Other programs with auto-updates enab= led will also receive the update, but see no impact.
After the TestNav app for Chrome OS u= pdates to version 1.9.109, students can start or resume a test through = ;Student Portal on Chrome OS as expected.
Only programs using Student P=
ortal that block TestNav app auto-updates must&=
nbsp;download the updated version=
from the Chro=
me Web Store (see Additional Information in the in the=
Chrome Web Store to confirm the updated version before downloading.=
Fo= r programs with auto-updates enabled, no action is required. = If you have previously ins= talled TestNav for Chrome OS, check the TestNav home page to confirm the ve= rsion number. You may need to restart devices for the version to update.