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Error numberError messageAdditional info and instruction
8021Unable to communicate with the testing server. Please contact your administrator. 

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_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
The network connection was either not found or the connection was lost during authentication. 

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_TN_connectivity_errorcodetext
_TN_connectivity_errorcodetext

8022Unable to communicate with the testing server. Please contact your administrator. 

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_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
The testing server URL that was requested was not found (404) or there was an internal server error (500) during authentication.

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_TN_connectivity_errorcodetext
_TN_connectivity_errorcodetext

8023Unable to communicate with the testing server. Please contact your administrator. 

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_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
 
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_TN_ErrorMessages_ThereWasAParserError
_TN_ErrorMessages_ThereWasAParserError
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_TN_ErrorMessages_TheUsersLoginInformationWasSentToTheServer
_TN_ErrorMessages_TheUsersLoginInformationWasSentToTheServer

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_TN_connectivity_errorcodetext
_TN_connectivity_errorcodetext

8024Unable to communicate with the testing server. Please contact your administrator.

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_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
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_TN_ErrorMessages_TheTransmissionTimedOutDuringAuthentication
_TN_ErrorMessages_TheTransmissionTimedOutDuringAuthentication

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_TN_connectivity_errorcodetext
_TN_connectivity_errorcodetext

8025There has been a problem loading this item. Please contact your administrator.

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_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
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_TN_ErrorMessages_TheTransmissionAbortedDuringAuthentication
_TN_ErrorMessages_TheTransmissionAbortedDuringAuthentication

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_TN_connectivity_errorcodetext
_TN_connectivity_errorcodetext

8026Unable to connect to the proctor caching computer. Please contact your administrator. 

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_TN_connectivity_errorcodetext
_TN_connectivity_errorcodetext

8027

iOS: The testing server can not be reached. Please verify your internet connection and then choose Retry, or close the app and try again later.

ChromeOS: The application start page server can not be reached. Please verify your internet connection and then choose retry, or close the app and try again later.

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_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
 A network connection could not be established. 

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_TN_connectivity_errorcodetext
_TN_connectivity_errorcodetext

8028The java applet is unable to load. This can occur when Oracle disables an existing version of Java because a new version has been released that contains critical fixes. Please upgrade to the latest version of Java.Upgrade Java on your machine.
8029 The installed app is out of date and needs to be updated in order to use TestNav on this device.Download and install the latest version of the app.
8030 A required file has been changed, and the test cannot start. Please contact your administrator.
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_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
 A required file has been changed.
8031Chrome app is unable to start. Please contact your administrator and have your device restarted.
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_TN_ErrorMessages_RestartTheApplicationAndThenLogIn_IfYouCannotResolveThisIssue
_TN_ErrorMessages_RestartTheApplicationAndThenLogIn_IfYouCannotResolveThisIssue

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