Order Statuses
These are the available order statuses, in chronological order:
| Status | Description |
|---|---|
| Submitted | The order has been created. |
| Rejected | The order was not approved. |
| Pending | The order has been approved and sent to Pearson. |
| Processing | The order has been seen by a Pearson employee and is being prepared. |
| Backordered | The ordered materials are not currently available, but will be sent when they are available. |
| Transit | The order has been sent. | Delivered | The order has been received.
| Order was created and is waiting for Approval, Rejection or Cancellation. | |
| Pending | Order was approved, and sent to Pearson. At this stage the status of the order cannot be changed in the system. |
| Processing | Order was received, and is being processed at Pearson. |
| Transit | Order was processed, and the system received the shipment information. |
| Delivered | Order was processed and delivered. |
| Rejected | Order was denied. |
| Backordered | Order was processed, and Pearson will deliver available ordered materials. Pearson will ship the remainder of ordered materials as they become available. |
An email notification is sent when order status changes to rejected, approved, or shipped.