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Note which specific device each student uses during each test. TestNav saves SRFs to only one designated place on the testing device. If an error occurs, you can locate files only on that specific device. Each installation page contains information on SRF storage locations. |
Step-by-Step
Prior to testing, a proctor, test coordinator, or technology personnel should install TestNav on each testing device (installation varies by operating system). Then, run App Check on each device prior to testing to ensure that they pass requirement and system checks.
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- You can select the Test Audio button to ensure you can hear audio from the device.
- Then, you can select Back to Login to log in.
If a device does not pass App Check, follow instructions App Check provides to fix the issue or use a different device.
A test proctor should give each student a test card with details to enter into TestNav.
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To access an assigned test via the TestNav app, students need to:
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If the student credentials entered match what is on the test card and were entered correctly but the students can't log in, the most likely cause is that the student clicked another tile on the TestNav selection page. In order to switch to the Student Portal, select the menu in the upper-right, and select Choose a different customer. |
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