Order Statuses
These are the available order statuses, in chronological order:
Status | Description | ||
---|---|---|---|
Submitted | The order has been created. | ||
Rejected | The order was not approved. | ||
Order was created and is waiting for Approval, Rejection or Cancellation. | |||
Pending | Order was approved, | Pending | The order has been approvedand sent to Pearson. |
Processing | The order has been seen by a Pearson employee and is being prepared. | ||
Backordered | The ordered materials are not currently available, but will be sent when they are available. | ||
Transit | The order has been sent. | Delivered | The order has been received.|
At this stage the status of the order cannot be changed in the system. | |||
Processing | Order was received, and is being processed at Pearson. | ||
Transit | Order was processed, and the system received the shipment information. | ||
Delivered | Order was processed and delivered. | ||
Rejected | Order was denied. | ||
Backordered | Order was processed, and Pearson will deliver available ordered materials. Pearson will ship the remainder of ordered materials as they become available. |
An email notification is sent when order status changes to rejected, approved, or shipped.