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To connect the device to a computer running Windows:

1. Unlock the device.
   Note that you must use the same credentials that the student used while testing. 
2. Connect the device to the computer using a USB cable.
   If the device prompts you to select a USB connection, choose Media device (MTP).
   The File Transfer window pops up on the computer, and the device appears as an external drive.
3. Double-click the device name (for example: Nexus 5), and double-click the logs folder.
4. Drag the log file to the desktop or some other folder that you can easily find.
5. Eject your device from Windows, then disconnect the USB cable.

To connect the device to a computer running Mac OS X:

To transfer files, you must install Android File Transfer on the computer. Android File Transfer is compatible with Mac OS X 10.5 or later and Android 3.0 or later.

1. If it is not already installed, download and install Android File Transfer on the computer using the instructions provided on that page.
2. Double-click Android File Transfer. The next time you connect the device, it should automatically open.
3. Unlock the device’s screen.
   Note that you must use the same credentials that the student used while testing.  
4. Connect the device to the computer using a USB cable.
   If the device prompts you to select a USB connection, choose Media device (MTP).
   The Android File Transfer window pops up on the computer, and the device appears as an external drive.
5. Double-click the device name (for example: Nexus 5), and double-click the logs folder.
6. Drag the log file to the desktop or some other folder that you can easily find.
7. Disconnect the USB cable when finished.

• Chromebook: Start TestNav as Kiosk app, do not sign in with school email and password. Log files from Kiosk apps are stored separately from user files.

1. Launch the TestNav app
.
2. Focus your cursor in the username or password field.
Press <ctrl><shft>z
3. and choose your program name if you are not already on the login screen that your student's use.
4. Once on the login screen, focus your cursor on any blank area of the screen. If there is a shaded area surrounding the sign in box, make sure to click outside of the shaded area.
5. Press Ctrl + Shift + Z, and the File Viewer box appears.
   If the File Viewer does not display, click
on the window and then press <ctrl><shft>z again.
6. into a blank area of the screen, and then press Ctrl + Shift + Z again.
7. Make sure that the "Log Files" tab is selected
8. Plug in a USB memory stick.
9. Click the download button next to the log
file
10. files you want to download.
11. When the window opens, select the USB memory stick, and click Save.

You can view the log file two ways on iPads--using Safari or using a USB cable.

To view files using Safari:

1. Open Safari and enter the url: testnav://admin.
   Note that the first time you access this, a dialog asks if you want to open in TestNav. Tap Open to open TestNav.
2. Click View Logs.
3. From this screen, you can view and email the log file.
4. Click the Home button when finished.

To view files using a USB cable:

1. Connect the iPad to the computer using a USB cable.
2. Launch iTunes, version 9.1 or later.
3. Click iPad from the listed devices in the iTunes window.
4. Click the Apps tab and then scroll down to the bottom of the page. 
5. View the list of apps currently installed on the iPad under File Sharing.
6. Select the TestNav App. A list of TestNav log files displays under TestNav Documents.
7. Select and open the log file you want to view.