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Include PageIR:_PAsup_InfoPartOf_TroubleshootingIR:_PAsup_InfoPartOf_Troubleshooting When You can view and fix email delivery failure errors that occur when a new user account is created, or any of the following changes are made to an existing user account, an email is sent to the user:

  • Added an account
  • Reset password
  • Password expiration notification
  • Password expired
  • Changed password confirmation
  • Forgot username

 The system indicates an email delivery failure when an email is returned to the system as undelivered.

Errors Notification

A  A red flag appears at the top of a page indicates issues with the a page when an email delivery failure occurs.

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View and Fix Errors

To view and fix errors, follow these steps:

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Step-by-Step

  1. Click Click the flag to reveal a list, and select Email Delivery Failures to go to Setup >UsersFailures.

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    Alternatively, from Setup >Users, you can , select Users. To find users with email failures. Select , select Only Users With Email Failures under Toggle secondary filters.

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    2. Review the user accounts and make updates

    3. Click Save.