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When a student responds to a test question, TestNav sends the response to the Pearson server. If the network experiences a connectivity issue, or the student encounters an error, TestNav saves the response to a saved response file (SRF). TestNav also creates a log file during the testing session. These files help Pearson troubleshoot issues, if they occur. After connectivity is reestablished, and responses successfully save to the Pearson server, TestNav deletes the SRF. Workflow for Student Response Files Setupintro.... Anchor | | srfs | srfs | ||||||
| Include Page | IR:_TN_DefaultSFTPrecommendInstallable | IR:_TN_DefaultSFTPrecommendInstallable | |||||||
| Include Page | IR:_TN_SRFandLogs_MacWinLin | IR:_TN_SRFandLogs_MacWinLin | |||||||
| Operating System | SRF Location | Log File Location | |||||||
| Windows | {USER.HOME}\Pearson\srf\ | {USER.HOME}\Pearson\logs\ | |||||||
| Include Page | IR:_TN_SRFandLogs_SecSave | IR:_TN_SRFandLogs_SecSave |
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During BOTH the infrastructure trial and the actual test, note which specific iPad each student uses during each test. The TestNav app saves SRFs to only one designated place on the testing device. If an error occurs, you can locate files only on that specific device. |
Default Primary Save Location
TestNav has a default primary SRF save location for all computers and devices. You cannot configure the log file save location.
| Operating System | SRF Location | Log File |
|---|
| Location | ||
|---|---|---|
| Windows | {USER.HOME}\Pearson\srf\ | {USER.HOME}\Pearson\logs\ |
Secondary Save Location
| OS X | {USER_HOME}/Pearson/srf/ | {USER_HOME}/Pearson/logs/ |
|---|---|---|
| Linux | {USER.HOME}/Pearson/srf/ | {USER.HOME}/Pearson/logs/ |
Find Log Files on Chrome OS
- Launch the TestNav app.
- Focus your cursor in the username or password field.
- Press <ctrl><shft>z, and the File Viewer box appears.
If the File Viewer does not display, click on the window and then press <ctrl><shft>z again. - Plug in a USB memory stick.
- Click the download button next to the srf and log file(s) you want to download.
- When the window opens, select the USB memory stick, and click Save.
Find Log Files on an IPad
You can find SRF and log files two ways on iPads - using Safari or a USB cable.
Using Safari:
- Open Safari and enter the url: testnav://admin.
Note that the first time you access this, a dialog asks if you want to open in TestNav. Tap Open to open TestNav. - Click View Logs or View Student Responses.
- From this screen, you can view and email SRF and log files.
- Click the Home button when finished.
Using a USB cable:
- Connect the iPad to the computer using a USB cable.
- Start iTunes, version 9.1 or later.
- Click iPad from the listed devices in the iTunes window.
- Click the Apps tab and then scroll down to the bottom of the page.
- View the list of apps currently installed on the iPad under File Sharing.
- Select the TestNav App. A list of TestNav log files displays under TestNav Documents.
- Select and open the SRF or log file you want to view.
Secondary Save Location (PearsonAccessNext Only)
You can set a secondary save location through your assessment management system. Set a secure file transfer protocol (SFTP) address as the save location to ensure that the secondary save applies to all testing computers and devices.Pearson strongly recommends that you configure a network drive as a secondary save location to ensure that you do not lose responses, even if a student cannot continue to test on the same computer.
You can place backup SRFs in a directory on the network file server, on the student's testing computer, or on a secure file transfer protocol (SFTP) site. The following table outlines the pros and cons of each backup save location.
ADAM users...
Do not continue on this page. For additional instructions on tests managed in ADAM, see Log in to a Test Using TestNav.
R| Method | Pros | Cons |
|---|---|---|
Directory on network computer If you set a network file server as a primary or secondary backup location, do not use:
| Backup file is accessible from other computers. |
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| Local directory on testing computer (TestNav client) |
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SFTP Note: SFTP configuration is not supported by all assessment management systems. Consult your assessment management system user guide to determine whether the SFTP option is available. | Provides secondary save location for all supported testing computers and devices. | Requires SFTP site setup. |
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