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Pearson provides you ample support to guide you through all aspects of your online testing administration.

For a general overview of TestNav features, see Current Capabilities.

Beginning with system and ProctorCache requirements, the pages in the left sidebar are organized by tasks. The Setup an Support section includes important information on setting up your test environment, administering the test, and also troubleshooting.

You can also find Pearson Technical Bulletins and, below, information on recent updates to TestNav documentation.

Tip

See Error Codes for a list of TestNav error messages and helpful information.

Recently Updated

Date
Update
March 24, 2015

Removed:

  • Unnecessary requirement for TestNav on Linux
March 6, 2015

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March 4, 2015

Added:

March 2, 2015

Updated:

  • Error Code 3056 to reflect accurate troubleshooting steps based on Level 2 feedback
  • Table for TCP/IP port configuration on proctor caching computers for ProctorCache v2014.1.x

February 26, 2015

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Updated:

February 17, 2015

Removed:

  • TestNav 8.0.5 Requirements
  • TestNav 8.1 Requirements
February 13, 2015

Added:

  • Support for Mac 10.10 to ProctorCache Requirements v2014.1.x.
  • Information regarding lack of support for the touchscreen on Chromebooks; requires external keyboard and mouse
January 27, 2015Removed Error Code 3000.
January 23, 2015

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January 21, 2015

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January 20, 2015

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  • SystemCheck to include information for use on mobile devices
January 15, 2015

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December 19, 2014

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TestNav 8 Online Support provides system requirements, instructions for setup, troubleshooting steps, and information on features and demos.

The Getting Started checklist below outlines the high-level process for setting up your TestNav testing environment. Click the links within the steps for detailed instructions. You can also download a printable PDF of this page by clicking Tools Export to PDF

The user guide was created for online use. For the best reading experience and the most up-to-date information, we recommend using the online version.
 

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Getting Started

  1. Review TestNav System Requirements and firewall/port settings for testing devices. 

  2. If using ProctorCache, review ProctorCache System Requirements, and then install ProctorCache on designated proctor caching computers.

    1. Pre-cache test content through your assessment management system. Your program should provide instructions for pre-caching test content.

  3. Complete infrastructure trial in each testing lab using a practice test. Your program should provide instructions for setting up a practice test through your assessment management system.



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For more information on Pearson Assessment products and research, see Pearson Assessment.

 

 

 

  

 

 

 

 

 

 

 


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