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Error codes below relate to program state and related network communication errors:

Error numberError messageAdditional info and instruction
6000 A system error has occurred. Please log in to your test again. 
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IR:_TN_ErrorMessages_TheStudentShouldExitAndLogInAgain
IR:_TN_ErrorMessages_TheStudentShouldExitAndLogInAgain
Include Page
IR:_TN_ErrorMessages_IfTheIssuePersistsContactPearsonSupport
IR:_TN_ErrorMessages_IfTheIssuePersistsContactPearsonSupport
6001 A system error has occurred. Please log in to your test again. 
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IR:_TN_ErrorMessages_TheStudentShouldExitAndLogInAgain
IR:_TN_ErrorMessages_TheStudentShouldExitAndLogInAgain
Include Page
IR:_TN_ErrorMessages_IfTheIssuePersistsContactPearsonSupport
IR:_TN_ErrorMessages_IfTheIssuePersistsContactPearsonSupport
6002A system error has occurred. Please log in to your test again. 
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IR:_TN_ErrorMessages_TheStudentShouldExitAndLogInAgain
IR:_TN_ErrorMessages_TheStudentShouldExitAndLogInAgain
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IR:_TN_ErrorMessages_IfTheIssuePersistsContactPearsonSupport
IR:_TN_ErrorMessages_IfTheIssuePersistsContactPearsonSupport
6021Unable to communicate with the testing server. Please contact your administrator. Contact your local system or network administrator; the network connection was either not found or lost during authentication. 

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IR:_TN_connectivityErrorMessages_errorcodetextConnectivityErrorCodeText
IR:_TN_connectivityErrorMessages_errorcodetextConnectivityErrorCodeText

6022Unable to communicate with the testing server. Please contact your administrator. 
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IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
 The testing server URL that was requested was not found (404) or there was an internal server error (500) during authentication.  

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IR:_TN_connectivityErrorMessages_errorcodetextConnectivityErrorCodeText
IR:_TN_connectivityErrorMessages_errorcodetextConnectivityErrorCodeText

6023Unable to communicate with the testing server. Please contact your administrator. 

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IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
 There was a parser error when saving or retrieving state. 
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IR:_TN_ErrorMessages_TheUsersLoginInformationWasSentToTheServer
IR:_TN_ErrorMessages_TheUsersLoginInformationWasSentToTheServer

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IR:_TN_connectivityErrorMessages_errorcodetextConnectivityErrorCodeText
IR:_TN_connectivityErrorMessages_errorcodetextConnectivityErrorCodeText

6024Unable to communicate with the testing server. Please contact your administrator.
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IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
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IR:_TN_ErrorMessages_TheTransmissionTimedOutDuringAuthentication
IR:_TN_ErrorMessages_TheTransmissionTimedOutDuringAuthentication

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IR:_TN_connectivityErrorMessages_errorcodetextConnectivityErrorCodeText
IR:_TN_connectivityErrorMessages_errorcodetextConnectivityErrorCodeText

6025There has been a problem loading this item. Please contact your administrator.

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IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator
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IR:_TN_ErrorMessages_TheTransmissionAbortedDuringAuthentication
IR:_TN_ErrorMessages_TheTransmissionAbortedDuringAuthentication

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IR:_TN_connectivityErrorMessages_errorcodetextConnectivityErrorCodeText
IR:_TN_connectivityErrorMessages_errorcodetextConnectivityErrorCodeText