| Error number | Error message | Additional info and instruction |
|---|
| 9020 | The username or password you entered is incorrect. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
|
| 9021 | Your login information is not recognized. Please try again. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
|
| 9022 | Unable to refresh available tests. | Your session is not active. Log in again. |
| 9023 | Unable to refresh available tests. | There was an error retrieving the information from the server. Try again. Log off and log in again if it continues. |
| 9024 | The username or password you entered is incorrect. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
|
| 9025 | This test has been completed and may not be taken again. | You cannot log in to completed tests again. |
| 9026 | This test must be resumed by the proctor to allow it to be taken again. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheProctorMustMarkTheTest |
|---|
| IR:_TN_ErrorMessages_TheProctorMustMarkTheTest |
|---|
|
|
| 9027 | The testing window for this test is not active at this time. Please contact the proctor, or try again during the allowed testing window. | The testing window for this test is not currently active. Try again when the window is active. |
| 9028 | Your login information is not recognized. Please try again. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
|
| 9029 | Your login information is not recognized. Please try again. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
| Note |
|---|
In PearsonAccess (and possibly other assessment management systems that connect to TestNav), this error occurs if a student attempts logi n before the test session starts. PearsonAccess does not call TestNav to create logins until the test session is started. |
|
| 9030 | Your login information is no longer valid. This may have occurred if you are returning to a test in the same session, or if your login has been used to access this test from another computer. Your test assignment must be resumed before you can log back in. Please contact the proctor. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheProctorMustMarkTheTest |
|---|
| IR:_TN_ErrorMessages_TheProctorMustMarkTheTest |
|---|
|
|
| 9031 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator |
|---|
|
An item could not be retrieved from the content server or the proctor caching computer.| Include Page |
|---|
| IR:_TN_ErrorMessages_ConnectivityErrorCodeText |
|---|
| IR:_TN_ErrorMessages_ConnectivityErrorCodeText |
|---|
|
|
| 9032 | Unable to login with this userid. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
|
| 9033 | Unable to communicate with the testing server. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator |
|---|
|
The internal test state could not be retrieved from the content server or the proctor caching computer. | Include Page |
|---|
| IR:_TN_ErrorMessages_ConnectivityErrorCodeText |
|---|
| IR:_TN_ErrorMessages_ConnectivityErrorCodeText |
|---|
|
|
| 9034 | Your login information is not recognized. Please try again. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
|
| 9035 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9036 | The username or password you entered is incorrect. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
|
| 9037 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9038 | The username or password you entered is incorrect. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
|
| 9039 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9040 | The username or password you entered is incorrect. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
|
| 9041 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9042 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9043 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9044 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9045 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
| IR:_TN_ErrorMessages_TheRequestedItemDoesNotExistForThisTest |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9046 | Your test items have been saved, but the test can't be marked as complete due to a connectivity error. Please inform your test proctor that the test must close. | Alert the test proctor. | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator_TestNavSaved |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator_TestNavSaved |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_ConnectivityErrorCodeText |
|---|
| IR:_TN_ErrorMessages_ConnectivityErrorCodeText |
|---|
|
|
| 9047 | Your test items have been saved, but the test can't be marked as complete due to a connectivity error. Please inform your test proctor that the test must close. | Alert the test proctor.
| Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator_TestNavSaved |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator_TestNavSaved |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_ConnectivityErrorCodeText |
|---|
| IR:_TN_ErrorMessages_ConnectivityErrorCodeText |
|---|
|
|
| 9048 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9049 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9050 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9051 | There has been a problem loading this item. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9052 | There has been a problem loading this item. Please contact your administrator. | There was a rendering error in a JSON string. | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministratorProvideLogFiles |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9053 | Your login information is no longer valid. This may have occurred if you are returning to a test in the same session, or if your login has been used to access this test from another computer. Your test assignment must be resumed before you can log back in. Please contact the proctor. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheProctorMustMarkTheTest |
|---|
| IR:_TN_ErrorMessages_TheProctorMustMarkTheTest |
|---|
|
|
| 9054 | Your login information is no longer valid. This may have occurred if you are returning to a test in the same session, or if your login has been used to access this test from another computer. Your test assignment must be resumed before you can log back in. Please contact the proctor. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheProctorMustMarkTheTest |
|---|
| IR:_TN_ErrorMessages_TheProctorMustMarkTheTest |
|---|
|
|
| 9055 | Your test must close immediately. Please see the test proctor for more information. | The proctor must check the test status in the administrative application as the current status is not valid for continuing the test. |
| 9056 | Your test must close immediately. Please see the test proctor for more information. | | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator |
|---|
|
This is usually the result of a problem with network security; secure data is being requested via an insecure call. |
| 9057 | Your test must close immediately. Please see the test proctor for more information. | | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator |
|---|
| IR:_TN_ErrorMessages_ContactYourLocalSystemOrNetworkAdministrator |
|---|
|
This is usually the result of a problem with network security; insecure data is being requested via a secure call. |
| 9058 | The username or password you entered is incorrect. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
|
| 9059 | The username or password you entered is incorrect. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
|
| 9060 | Your login information is not recognized. Please try again. | | Include Page |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
| IR:_TN_ErrorMessages_TheStudentEnteredAnInvalidUsernameOrAssociatedPassword |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
| IR:_TN_ErrorMessages_EitherTheStudentHasTheWrongInfo |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
| IR:_TN_ErrorMessages_VerifyTheStudentInformation |
|---|
|
|
| 9061 | There is a problem retrieving test information. Please contact your administrator. | There was a problem retrieving test state, and the test cannot continue. |
| 9073 | Something went wrong while saving. The test will be closed. Contact your administrator. | Invalid JSON string. |
| 9074 | The username or password you entered is incorrect, or the test session has not been started. | Login does not exist. |
| 9076 | Unable to complete sign in. You cannot login with both an email and a loginToken. Choose one or the other. | | Include Page |
|---|
| IR:_TN_ErrorMessages_PearsonHasRecentlyAddedSupportForLoginWithAToken |
|---|
| IR:_TN_ErrorMessages_PearsonHasRecentlyAddedSupportForLoginWithAToken |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_TestNavDisplaysThisErrorIfBothAnEmailID |
|---|
| IR:_TN_ErrorMessages_TestNavDisplaysThisErrorIfBothAnEmailID |
|---|
|
|
9077
| Unable to complete sign in with this loginToken. Please try again. | |
| 9078 | Unable to complete Sign In with this loginToken. The loginToken has expired. | | Include Page |
|---|
| IR:_TN_ErrorMessages_PearsonHasRecentlyAddedSupportForLoginWithAToken |
|---|
| IR:_TN_ErrorMessages_PearsonHasRecentlyAddedSupportForLoginWithAToken |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_TestNavDisplaysThisErrorIfBothAnEmailID |
|---|
| IR:_TN_ErrorMessages_TestNavDisplaysThisErrorIfBothAnEmailID |
|---|
|
|
| 9079 | Unable to complete sign in, you cannot login with both an email and a loginToken, choose one or the other | | Include Page |
|---|
| IR:_TN_ErrorMessages_PearsonHasRecentlyAddedSupportForLoginWithAToken |
|---|
| IR:_TN_ErrorMessages_PearsonHasRecentlyAddedSupportForLoginWithAToken |
|---|
|
| Include Page |
|---|
| IR:_TN_ErrorMessages_TestNavDisplaysThisErrorIfBothAnEmailID |
|---|
| IR:_TN_ErrorMessages_TestNavDisplaysThisErrorIfBothAnEmailID |
|---|
|
|
9080
| Unable to complete sign in with this loginToken. Please try again. | | Include Page |
|---|
| IR:_TN_ErrorMessages_PearsonHasRecentlyAddedSupportForLoginWithAToken |
|---|
| IR:_TN_ErrorMessages_PearsonHasRecentlyAddedSupportForLoginWithAToken |
|---|
|
TestNav displays this error if the loginToken does not match any tokens in the database. |
9081
| Unable to complete Sign In with this loginToken. The loginToken has expired. | | Include Page |
|---|
| IR:_TN_ErrorMessages_PearsonHasRecentlyAddedSupportForLoginWithAToken |
|---|
| IR:_TN_ErrorMessages_PearsonHasRecentlyAddedSupportForLoginWithAToken |
|---|
|
This token is valid only for 5 minutes. TestNav displays this error when a user attempts to sign in after the token expires. |
| 9083 | There has been a problem loading this section. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_PleaseTryAgain_IfYouCannotResolveTheIssueContactPearsonSupport |
|---|
| IR:_TN_ErrorMessages_PleaseTryAgain_IfYouCannotResolveTheIssueContactPearsonSupport |
|---|
|
|
| 9084 | There has been a problem loading this section. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_PleaseTryAgain_IfYouCannotResolveTheIssueContactPearsonSupport |
|---|
| IR:_TN_ErrorMessages_PleaseTryAgain_IfYouCannotResolveTheIssueContactPearsonSupport |
|---|
|
|
| 9085 | There has been a problem loading this section. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_PleaseTryAgain_IfYouCannotResolveTheIssueContactPearsonSupport |
|---|
| IR:_TN_ErrorMessages_PleaseTryAgain_IfYouCannotResolveTheIssueContactPearsonSupport |
|---|
|
|
| 9086 | There has been a problem loading this section. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_PleaseTryAgain_IfYouCannotResolveTheIssueContactPearsonSupport |
|---|
| IR:_TN_ErrorMessages_PleaseTryAgain_IfYouCannotResolveTheIssueContactPearsonSupport |
|---|
|
|
| 9087 | There has been a problem loading this section. Please contact your administrator. | | Include Page |
|---|
| IR:_TN_ErrorMessages_PleaseTryAgain_IfYouCannotResolveTheIssueContactPearsonSupport |
|---|
| IR:_TN_ErrorMessages_PleaseTryAgain_IfYouCannotResolveTheIssueContactPearsonSupport |
|---|
|
|
| 9089 | Error creating the report. | | Include Page |
|---|
| IR:_TN_ErrorMessages_PleaseTryAgain_IfYouCannotResolveTheIssueContactPearsonSupport |
|---|
| IR:_TN_ErrorMessages_PleaseTryAgain_IfYouCannotResolveTheIssueContactPearsonSupport |
|---|
|
|
| 9090 | Error creating the report. | | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactPearsonSupport |
|---|
| IR:_TN_ErrorMessages_ContactPearsonSupport |
|---|
|
|
| 9091 | Error creating the report. | | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactPearsonSupport |
|---|
| IR:_TN_ErrorMessages_ContactPearsonSupport |
|---|
|
|
| 9092 | Error creating the report. | | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactPearsonSupport |
|---|
| IR:_TN_ErrorMessages_ContactPearsonSupport |
|---|
|
|
| 9093 | Error creating the report. | | Include Page |
|---|
| IR:_TN_ErrorMessages_ContactPearsonSupport |
|---|
| IR:_TN_ErrorMessages_ContactPearsonSupport |
|---|
|
|
| 9094 | Error creating the report. | | Include Page |
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| IR:_TN_ErrorMessages_ContactPearsonSupport |
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| IR:_TN_ErrorMessages_ContactPearsonSupport |
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|
|
| 9095 | Error creating the report. | | Include Page |
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| IR:_TN_ErrorMessages_ContactPearsonSupport |
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| IR:_TN_ErrorMessages_ContactPearsonSupport |
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|
|
| 9096 | Error creating the report. | | Include Page |
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| IR:_TN_ErrorMessages_ContactPearsonSupport |
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| IR:_TN_ErrorMessages_ContactPearsonSupport |
|---|
|
|
| 9097 | Error creating the report. | | Include Page |
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| IR:_TN_ErrorMessages_ContactPearsonSupport |
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| IR:_TN_ErrorMessages_ContactPearsonSupport |
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|
|
| 9098 | Not applicable. | TestNav displays this error when it detects a device whose screen size is smaller than the supported screen size. |
| 9099 | Your login has been disabled. Please contact your administrator. | TestNav displays this error when a disabled user attempts to log in. The user must be enabled again to log in again. |
| 9100 | Your login has been disabled. Please contact your administrator. | TestNav displays this error when a user who has been disabled logs in. The user must be enabled again before the student can log in. |
| 9101 | There has been a problem with this test. Please contact your administrator. | This error displays when the test state is missing the version. | Include Page |
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| IR:_TN_ErrorMessages_AfterTheStudentLogsOut |
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| IR:_TN_ErrorMessages_AfterTheStudentLogsOut |
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|
| Include Page |
|---|
| IR:_TN_ErrorMessages_ThenTheStudentShouldLogInAgain |
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| IR:_TN_ErrorMessages_ThenTheStudentShouldLogInAgain |
|---|
|
|
| 9102 | There has been a problem with this test. Please contact your administrator. | This error displays when the item state is missing the version. | Include Page |
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| IR:_TN_ErrorMessages_AfterTheStudentLogsOut |
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| IR:_TN_ErrorMessages_AfterTheStudentLogsOut |
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|
| Include Page |
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| IR:_TN_ErrorMessages_ThenTheStudentShouldLogInAgain |
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| IR:_TN_ErrorMessages_ThenTheStudentShouldLogInAgain |
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|
|
| 9103 | Login not found. Please contact your administrator. | TestNav displays this error when API calls for test/item states, and the login is not found. | Include Page |
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| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
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| IR:_TN_ErrorMessages_IfYouCannotResolveThisIssue |
|---|
|
|
| 9104 | There has been a problem with your login. Please contact your administrator. | TestNav displays this error when the 'wire key' used for client server interactions (like submitting responses or a test, or exiting a test) is invalid. |
| 9105 | This test has at least one adaptive section. Cannot resume the student. | | Include Page |
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| IR:_TN_ErrorMessages_TestNavDisplaysThisErrorWhenAnAPI |
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| IR:_TN_ErrorMessages_TestNavDisplaysThisErrorWhenAnAPI |
|---|
|
|
| 9106 | Invalid section. Cannot resume the student. | | Include Page |
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| IR:_TN_ErrorMessages_TestNavDisplaysThisErrorWhenAnAPI |
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| IR:_TN_ErrorMessages_TestNavDisplaysThisErrorWhenAnAPI |
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|
|
| 9107 | Your login information is no longer valid. This may have occurred if you are returning to a test in the same session, or if your login has been used to access this test from another computer. Your test assignment must be resumed before you can log back in. Please contact the proctor. | If the issue persists, contact Pearson support. |
| 9110 | Invalid configuration identifier. | TestNav displays this error when the config information is invalid. Look up the config information in your student management system and re-enter a valid config identifier. |
| 9111 | There was an error in starting App Check. Please Retry. | |
