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On this page:

General InformationInstructions

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Livesearch
spaceKeyPAsup

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IR:_PAsup_InfoPartOf_Troubleshooting
IR:_PAsup_InfoPartOf_Troubleshooting

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 When a new user account is created, or any of the following changes are made to an existing user account, an email is sent to the user:

  • Added an account
  • Reset password
  • Password expiration notification
  • Password expired
  • Changed password confirmation
  • Forgot username

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 The system indicates an email delivery failure when an email is returned to the system as undelivered.

Errors Notification

A red flag

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at the top of

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a page indicates issues with the email delivery

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View and Fix Errors

To view and fix errors, follow these steps:

  1. Click the flag to reveal a list, and select Email Delivery

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  1. Failures to go to Setup >Users.

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    Alternatively, from Setup

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  1. >Users, you can find users with email failures

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  1. . Select Only Users With Email Failures under Toggle secondary filters.

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  2. Review the user accounts and make updates.

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  1. Click Save.

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