App and Network Check

Prior to testing, Pearson recommends confirming that each student testing device is configured properly and has adequate bandwidth. This page does not pertain to tests managed in ADAM. Ask your Assessment Coordinator or Pearson Delivery Team if you are unsure what content on this page applies to your setup.

Run App Check 

On the App Check page:

1. Launch TestNav.

2. Select App Check.
   
   

3. If ProctorCache connectivity (or blocklist compliance) fail, TestNav provides information for possible resolutions.
4. For PAN installations only (not ADAM): If you have obtained a Configuration Identifier from your assessment management system, enter it in the Configuration Identifier field on the App Check page.

   The configuration identifier allows TestNav to also check connection to ProctorCache computers. If your assessment management system allows, this configuration ID may also check for blocklist compliance. 

5. Select Run App Check.
   
   

6. When the app check completes, review the results. Green checkboxes for Kiosk Mode readiness and connectivity to TestNav display if the system passes. If one of these fails, a message indicates you must check your connection and settings before running App Check again.
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7. Repeat check on other student devices.

Run Network Check

On the App Check page:

1. Click Run Network Check.

   

2. Estimate the number of devices that will connect to your network during testing, and enter it into the Number of devices field.
   

   

3. Click Start Diagnostics Test.

4. See your Test Results under Network Diagnostics to determine whether your network has sufficient bandwidth to test without ProctorCache.
   

   

Tiny Link: https://support.assessment.pearson.com/x/AgFMDQ