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Technical Bulletin


Updated: February 6, 2020
Published: June 18, 2018

What is happening?

In 2018, Pearson released a TestNav patch to block the TestNav Android app on Android devices and on Chrome OS due to a potential security issue. Pearson notified Google of the security issue and will re-enable the app once the issue is resolved.

  • Customers can continue secure testing on Chrome OS only with the TestNav Chrome app.
  • Customers can continue taking practice tests on Android devices in a browser.

What does this mean?

Pearson automatically pushed the patch that prevents the TestNav Android app from launching.

What do I need to do (and how do I do it)?

Customers using the Android app should plan to use alternative TestNav apps for secure testing. Pearson will notify customers once Google addresses the security issue.

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