System Requirements

Use this page to set up Pearson Access and ensure that you meet system requirements for optimal use. 

This document does NOT contain requirements for TestNav online test delivery. For TestNav hardware and software requirements, see TestNav Online Support.


Minimum Requirements

OS

Versions and Corresponding Browsers

Chrome OS

74-75 Google Chrome 74-75

iOS (iPad only)

12 - 12.4  Safari 12.x

OS X/macOS


  • 10.12, 10.13, 10.14 Safari 12.x; Firefox 63-64
Windows


  • 7, 8, 8.1 Firefox 63-64
  • 7, 8.1, 10, Google Chrome 66-75; IE 11
  • 10 Microsoft Edge

The current release version for both Firefox and Chrome at the time of our software's release are tested and supported. Newer release versions of Firefox and Chrome may work; however, Pearson does not recommend software or technology changes during an online test administration.

When updates are released, Pearson first tests a beta version and reports bugs to developers. When the final version is publicly released, Pearson also tests this version to ensure Pearson Access compatibility before supporting it. When hardware or software deprecates, Pearson drops support for it.




 

Intermediate Network Devices

This section contains guidelines for schools using firewalls and proxy servers while accessing Pearson Access.

Firewall

Customers using a firewall to limit Internet access must allow the following destination/protocol/port combinations:

*.amazoncognito.com:443

*.pearsonaccess.com:80

*.pearsonaccess.com:443

Proxy Servers/Content Filtering

Customers using proxy servers or Internet content filtering software must allow the following URLs:

*.amazoncognito.com:443

*.pearsonaccess.com:80

*.pearsonaccess.com:443



Email Domain Name

When accessing Pearson Access, school and district email systems must be configured to accept emails from the following address domain:
@support.pearson.com

Pearson aligns support requirements with changing technologies.