Error codes below relate to program navigation and related network communication errors:

Error numberError messageAdditional info and instruction
7021Unable to communicate with the testing server. Please contact your administrator. 

Contact your local system or network administrator. The network connection was either not found or the connection was lost during navigation.

7022Unable to communicate with the testing server. Please contact your administrator. 
Contact your local system or network administrator. The testing server URL that was requested was not found (404) or there was an internal server error (500) during authentication.  

7023Unable to communicate with the testing server. Please contact your administrator. 

Contact your local system or network administrator. 

7024Unable to communicate with the testing server. Please contact your administrator.

Contact your local system or network administrator. The transmission timed out during navigation. 

7025There has been a problem loading this item. Please contact your administrator.

Contact your local system or network administrator. The transmission aborted during navigation.


Tiny link: https://support.assessment.pearson.com/x/EwACAQ