If you are looking for application users who fit a specific category, such as users who have access to a specific organization, you can find them using a set of reports called operational reports. Operational reports include a set of standard reports and may also include some reports that are custom for your testing program.

To use reports to find users, follow these steps:

1. From Reports > Operational Reports, select Users.

2. You will be shown a list of available reports. Click the title of the report you want to view. This list is different for each testing program, based on the testing contract details.

3. Some reports display information on the screen and also provide a download option. Other reports create a file that you can download. For the second type, if a report is not yet available or if you want a new one to be created, click Request Report Refresh and click Refresh Report.

4. When a report is available for download, a download option will be listed on the page. Click to download a file with the requested information.

Reports are provided in CSV format and can be viewed using a spreadsheet program, such as Microsoft Excel.