When a student test is submitted, the accompanying details (the metadata) surrounding the tests are checked for validity. These details include information such as organization, enrollment, and student record. If any of these or other configured validation tests fail, the student test will be rejected. The details of why the test was rejected are stored in the system so that they can be read by a human and corrected. Note: This task does not permit you to change a student's responses.
To learn why a student test was rejected, view the metadata, and fix errors, follow the steps on this page:
From Testing > Rejected Student Tests, search to find the rejected test(s) you want to view and fix or click the down arrow next to the Search button to reveal and select the option to show all results. Select the rejected test(s) you want to view and fix.
The Status Message column in the list of rejected tests tells you why each test was rejected.
Open the task list and select Edit Rejected Student Tests and click Start.
Find the rejected test you wish to view and fix under Rejected Tests, view and edit the listed information, as appropriate. Click Save to finish.