Technical Bulletin

August 20, 2015

What is happening?

Oracle released a patch to Java 8 (8u60) on Tuesday, August 18, 2015 which is causing issues when logging into TestNav on IE 11 or Firefox browsers.

 What does this mean?

Users running IE 11 or Firefox and have updated to Java 8u60 will not be able to login to TestNav.

 What do I need to do (and how do I do it)?

At this time we recommend customers do not update the version of Java if they are running IE 11 or Firefox.

Related Information

Pearson is continuing to evaluate the issue and will communicate an update when available.