TestNav saves SRF files in different locations depending on the operating system and platform, and you should refer to the user guide for your assessment management system to configure TestNav.
When a student encounters an error, most often you must locate these files to recover student responses. As a result, Pearson strongly recommends that you find (see locations below) and note the SRF and log file location for your systems BEFORE the actual testing session. You also have the option to designate a SECOND save location on Windows and Mac OS X, as noted in the Windows and Mac OS X section below.
If you encounter an error, you should locate and retrieve these files BEFORE you call the Pearson support for assistance.
As a default, TestNav creates a Pearson directory in the home directory of the testing computer. SRFs are stored in the main Pearson directory. The TestNav client creates a directory called “logs” in the Pearson folder in the user’s home directory. The TestNav client logs the current system output and error messages for diagnostic purposes.
For Windows and Mac OS X computers, the default location for this file is the Pearson folder in the user's home directory; however, you can configure this primary backup location on TestNav releases 8.0.4 and greater.
You can also set multiple locations on these computers.
Pearson strongly recommends that you configure a network drive as a SECONDARY save location to ensure that you can retrieve and upload SRF files, even if a student cannot continue to test on the same computer.
SRF file location:
Windows 7 and 8
For example: C:\Users\UserA\Pearson\User-A-1234\logs
SRF file location:
Mac OS X:
Log file location:
For example: C:\Documents and Settings\UserA\Pearson\User-A-1234\logs Finding log files on Mac OS X
Mac OS X: /Users/<username>/Pearson/first name-last name-identifier/logs. For example: /Users/UserA/Pearson/User-A-1234/logs
The SRF default location varies by operating system and is NOT customizable.
On Windows or Linux:
You can view SRF and log files two ways on iPads, via Safari or by connecting the iPad to a computer using a USB cable.
To use Safari:
If you want to use a USB cable: