App Check displays error messages if any of the following scenarios occur:

• The device is not connecting to TestNav. To resolve this issue, refer to TestNav System Requirements and Set Up and Use TestNav to confirm settings on each supported device.

  

• The device is not configured to start TestNav in Kiosk Mode. To resolve this issue, see Set up and Use TestNav to confirm settings on each supported device.
  

  

• Windows Game Bar is running. To resolve this issue, refer to the Microsoft support site, and search for "disable Game Bar."

  

• The primary OR secondary saved response file (SRF) path is invalid. To resolve this issue, sign in to PearsonAccess^Next, and update the TestNav Configuration Task.

  

  

• If configured, App Check can also verify connectivity to ProctorCache. To resolve this issue, refer to the ProctorCache Requirements and Set Up and Use ProctorCache and confirm settings.

  

Tiny Link: https://support.assessment.pearson.com/x/gwNgAQ