| Error Code | Error Message | Additional info and instruction |
|---|
| 11000 | There has been a problem loading this section. Please contact your administrator. |  |
| 11001 | There has been a problem loading this section. Please contact your administrator. | |
| 11002 | There has been a problem loading this section. Please contact your administrator. | |
| 11003 | There has been a problem loading this section. Please contact your administrator. | |
| 11004 | There has been a problem loading this section. Please contact your administrator. | |
| 11005 | There has been a problem loading this section. Please contact your administrator. | The proctor should resume the student within the assessment management system and have the student sign in again.
If the issue persists, contact Pearson support. |
| 11006 | There has been a problem loading this section. Please contact your administrator. | |
| 11007 | There has been a problem loading this section. Please contact your administrator. | |
| 11008 | There has been a problem loading this section. Please contact your administrator. | |
| 11009 | There has been a problem loading this item. Please contact your administrator. | |
| 11010 | There has been a problem loading this item. Please contact your administrator. | |
| 11011 | There has been a problem loading this item. Please contact your administrator. | |
| 11012 | There has been a problem loading this item. Please contact your administrator. | |
| 11013 | There has been a problem loading this item. Please contact your administrator. | |
| 11014 | There has been a problem loading this item. Please contact your administrator. | |
| 11015 | There has been a problem loading this item. Please contact your administrator. | |
| 11016 | There has been a problem loading this item. Please contact your administrator. | |
| 11017 | There has been a problem loading this item. Please contact your administrator. | |
| 11018 | There has been a problem loading this item. Please contact your administrator. | |
| 11019 | There has been a problem loading this item. Please contact your administrator. | |
| 11020 | There has been a problem loading this item. Please contact your administrator. | |
| 11021 | There has been a problem loading this item. Please contact your administrator. | |
| 11022 | There has been a problem with this test. Please contact your administrator. | |
| 11024 | There has been a problem loading this section. Please contact your administrator. | |
| 11025 | There has been a problem loading this section. Please contact your administrator. | |
| 11026 | There has been a problem loading this section. Please contact your administrator. | |
| 11027 | There has been a problem loading this item. Please contact your administrator. | Check your network connection to ProctorCache. If this resolves the issue, resume students in the assessment management system and have students sign in again. If the issue persists, contact Pearson support. |
| 11030 | Your session has expired. Please sign in again to resume testing. | Resume the student(s) in the assessment management system, and then have the student(s) sign in again. If the issue persists, contact Pearson support. |
| 11040 | There has been a problem loading this item. Please contact your administrator. | Pending. |