District or school program coordinators collaborate with Pearson to determine whether your program should use ProctorCache. If your program uses ProctorCache, you should refer to your assessment management system user guide for configuration information.

When you prepare to install ProctorCache, you should consider several factors, depending on your organization and technology. 

In general, you should install ProctorCache on a computer as close as possible to the TestNav client network. You can implement ProctorCache at the district, school, or lab level.

Pre-Installation Planning

• Proctor caching computers must run on the same network as the students’ testing computers. 
• If you need to update ProctorCache to a more recent version, uninstall the previous version. Then, reboot the computer and install the more recent version. You can uninstall ProctorCache using the software removal process for your operating system.

Additional Information

• ProctorCache does not require special hardware or server equipment.
• You should not install ProctorCache on a computer you intend to use for student testing.
• A typical installation takes approximately 10 minutes per proctor caching computer.

If you are not a network administrator, proctor caching requires:

• Full local administrator permissions
• Working knowledge of your network

Network Connectivity

• If possible, proctor caching computers should have a network connection of 100 mbps full-duplex or higher. The minimum network connection is 10/100.

• You should verify that your network is set to use IPv4 DNS (Domain Name System) servers. 

  Currently, IPv4 is the standard method for how computers communicate with each other. Because there are a finite number of IP addresses that can be used with IPv4, a newer version, called IPv6, was developed. An example of an IPv4 address is 192.168.1.1, and an example of an IPv6 address is 2012:0db8:85a3:0000:0000:8a2e:0370:7334.
  If you have not made any explicit changes to use only IPv6 for DNS, you should not have any issues.

• The proper configuration results in TestNav and your proctor caching computers communicating with one another. If you do not have any network issues between these computers, no action is required. If there are problems, contact your network administrator.

Multimedia Testing Considerations

Multimedia files are very large content elements, and you must cache these prior to starting the test session. Pearson recommends that you dedicate a separate computer as the proctor caching computer for media test content.

The variables that impact the number of media tests that TestNav can deliver from a single caching computer include the test size itself. It is expected that for traditional audio tests with relatively small audio clips or for video tests that have a limited number of clips, the ratio of students to proctor caching computers can be increased.

Your installation steps differ depending on your platform.  

Install ProctorCache

Install on Windows

1. Download ProctorCache for Windows.
2. Double-click the file you downloaded to open the installer screen.
3. You see a security message; click Yes to launch the installer.
4. After the software loads, read the introduction, and then click Next.
5. Proxy information displays. Verify the Proxy Server Information, or enter the correct information, and then click Next.
6. Accept default destination folder, and click Next. If you want to install in a location other than the default, make sure the location has no spaces in its name.
   1. If the ProctorCache computer uses an upstream proxy computer to access the Internet, see ProctorCache Tips - Windows below.
7. Select the locations to create the ProctorCache icon(s). If you would like the icon to appear when all users log in to the computer, select the Create Icons for All Users checkbox, and then click Next.
8. Leave the checkbox selected, and click Next.
9. Review the summary, and then click Install. A progress bar and status information indicates that the software is installing.
10. After the software is installed, click Done to close the installation. 
11. Restart your computer before you launch ProctorCache.

Silent and Multiple Installs (Not Supported)

Below are two considerations that Pearson does not support; however, Pearson provides this information to help you plan your installation. 

Use ProctorCache

After you install ProctorCache, you must configure it and cache your content through your assessment management system.

Monitor ProctorCache

During testing, you can monitor ProctorCache activity from the Tests and Clients screens. You can monitor the test caching process by item in a test form (Tests tab). You can also see the proctor caching computer connectivity (Clients tab).

The Tests tab provides a high-level list of the test content downloaded by test form and last cache date. The Status column indicates whether the test content was successfully cached for the test form. The number of content entries successfully cached is also displayed with the date the content was last cached. If test content is successfully cached, a green status icon displays. If test content is not successfully cached, a yellow or red icon displays.

Click to enlarge.

The Clients tab provides a list of all clients by name, IP address, and platform, who have recently requested test content. The Status column indicates time elapsed since the client was last active.

Click to enlarge.

Refresh, Reload, and Purge ProctorCache

To perform the following tasks, be sure that you know the default or custom ProctorCache password. See details below in ProctorCache Password.

After testing, you can purge test content, as well as client information.

ProctorCache Password

ProctorCache requires a password to refresh, reload, or purge content. You can use the default password, or you can change the default password at any time using the following instructions.

Tiny link: https://support.assessment.pearson.com/x/HAACAQ