- User will go to Launchpad login in page at Launchpad.pearson.com.
- Click First Time Sign in / Reset Password.
![](/ud/files/161185964/161185961/1/1726666799321/FTSI+RP.PNG)
3. Please enter your username.
![](/ud/files/161185964/161185962/1/1726666799291/CLick+Email+SI.PNG)
4. After you enter your username. You will click send email.
5. You will receive an email in about 2-3 minutes. The email will look like the picture below.
![](/ud/files/161185964/161185963/1/1726666799184/Reset+Email.PNG)
Tiny Link: https://support.assessment.pearson.com/x/rICbCQ