The device is not connecting to TestNav. To resolve this issue, refer to TestNav System Requirements and Set up and use TestNav to confirm settings on each supported device.
![](/TN/files/23069571/23076028/2/1635189159000/TN_appcheckFailConnect.png)
The device is not configured to start TestNav in Kiosk Mode. To resolve this issue, see Set up and Use TestNav to confirm settings on each supported device.
![](/TN/files/23069571/23077292/2/1635189281000/image+%281%29.png)
Windows Game Bar is running. To resolve this issue, refer to the Microsoft support site, and search for "disable Game Bar."
![](/TN/files/23069571/23077215/2/1635189319000/TN_AppCheckGameBar.png)
The primary OR secondary saved response file (SRF) path is invalid. To resolve this issue, sign in to PearsonAccessNext, and update the TestNav Configuration Task.
![](/TN/files/23069571/23077216/2/1635189364000/TN_PrimFailAltPass.png)
![](/TN/files/23069571/23077217/2/1635189406000/TN_windowsAltChckFail.png)
If configured, App Check can also verify connectivity to ProctorCache. To resolve this issue, refer to the ProctorCache Requirements and Set Up and Use ProctorCache and confirm settings.
![](/TN/files/23069571/23076029/2/1635189450000/TN_appcheck_PCfail.png)