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These ordered steps correspond to sections below or a related setup page. You can click each link to go directly to the corresponding processes.

  1. Download Firefox ESR 52 for the appropriate operating system
  2. Install and enable Java.
  3. Close apps and stop processes.
  4. Set up ProctorCache on your proctor caching computer(s).
  5. Set up response file backups, and set up a secondary save location
  6. Run an infrastructure trial using a practice test.

  • Disable Siri and/or Dictation services before attempting to sign in to TestNav.

  • If you use computer restoration or imaging software (for example, Deep Freeze), exclude the Pearson directory and the logs directory, as these contain student backup files and logs for troubleshooting.

Set Up Java and Enable Pop-Ups for TestNav 

Configure Java and enable pop-ups for TestNav using the following instructions.

 Install and Enable Java

You must install and configure Java on each testing computer. Download the latest supported version of Java, and follow the installation instructions.

Allow TestNav Java Applet to Run

The first time you start TestNav and App Check, you must allow the TestNav Java applet to run.

If you do not accept the security certificates, you see an error message. You must close the browser and complete the update before you can use TestNav and App Check.

To enable pop-up windows for TestNav:

  1. Click Firefox > Preferences...
  2. Click Content and select the Block pop-up windows check box. Then, click Exceptions...

     Click here to view a screenshot...

  3.  Your secure test website should appear in the Site column, and Allow should appear in the Status column.

     Click here to view a screenshot...

  4. If you do not see your secure test website in the Site column with an Allow status, type your secure test website in to the Address of website: field, and click Allow.

  5. Click Save Changes.

While in Preferences, also disable Firefox from remembering logins:

  1. Click Security.
  2. Deselect the Remember logins for sites check box.

     Click here to view a screenshot...

If you see the Allow to run "Java"? notification, when you start TestNav or App Check:

  1. Click Allow:

     Click here to view a screenshot...

  2. The next notification appears to the left of the address bar. Click Allow and Remember:

     Click here to view a screenshot...

Eliminate the Java Prompt When Testing

Complete the following steps for OS X:

  1. Click the Apple icon > System Preferences > Java.
  2. Click Advanced.

  3. Select Enable - hide warning and run with protections:

     Click here to view a screenshot...

Complete the following steps for Windows:

  1. Click Control Panel > Java.

  2. Click Advanced.

  3. Select Enable - hide warning and run with protections:

     Click here to view a screenshot...

Disable Java Expiration Check (Recommended)

Oracle automatically checks your Java version with expiration check and may send a notification message to immediately accept Java Critical Patch updates. If a student receives this (or any other notification) during testing, the test administrator must accept the update before the test monitor can resume the student's testing session.

Java does allow you to disable this notification to avoid interruption. To disable expiration check, see Option to disable the “JRE out of date” warning in Oracle’s Update Release Notes.

Close Apps and Stop Processes

Unless disabled, notification messages during student testing may disrupt the TestNav session. This includes the Java notifications described above, as well as notifications from other applications and processes.

TestNav does not permit access to other desktop applications (including applications that may automatically run) without terminating the test.

To minimize potential disruption, you should disable notification messages for common applications:

  • Anti-virus software performing automatic updates
  • Power management software on laptops warning of low battery levels
  • Screen savers
  • Email with auto message notification
  • Calendar applications with notifications
  • Pop-up blockers 

Disable Dictionary Add-On and Tracking Protection

You must disable both the Dictionary Add-On and Tracking Protection for testing:

  1. Click the Open Menu at the top-right of the Firefox page, and click Add Ons.

     Click here to view a screenshot...

  2. Click Extensions
  3. Find Dictionary Extension, and click Disable
  4. Click the Open Menu at the top-right of the Firefox page, again, and click Preferences (Options for Windows).

     Click here to view screenshots...

    OS X, macOS Sierra
    OS X, macOS Sierra


  5. Click Privacy.
  6. Uncheck Request that sites not track you and Use Tracking Protection in Private Windows.
  7. Restart Firefox and resume the testing session.

Set Up Response File Backups

TestNav has a default primary SRF save location for all computers and devices. Pearson strongly recommends setting a secondary save location for SRFs as a backup.

Before testing, refer to your assessment management system user guide to configure TestNav and complete the following steps. 

  1. Configure primary and a secondary save location through your assessment management system.

  2. Configure student accounts to have complete read, write, and delete access in these save locations.

  3. Communicate SRF and log file locations to test proctors.

  4. Give proctors access to SRF and log files by either of the following:

    • Grant admin rights to proctors on each testing computer.

    • Instruct proctors to access these files while the student is logged in to the testing computer.

Default Primary Save Location

Operating SystemSRF LocationLog File Location

Macintosh HD/Users/username/Pearson/SRF/

Users/<username>/Pearson/first name-last name-identifier/logs

For example: /Users/UserA/Pearson/User-A-1234/logs 

For example: C:\Users\UserA\Pearson\User-A-1234\logs

Pearson strongly recommends that you configure a network drive as a secondary save location to ensure that you do not lose responses, even if a student cannot continue to test on the same computer. 

Run an Infrastructure Trial

Pearson strongly recommends running an infrastructure trial to verify the technology setup is complete and to familiarize teachers and students with the test. 

Use your training site through your assessment management system to complete the trial before the actual test day.


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