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  1. From Setup > Import / Export Data, open the task list and select Import / Export Data and click Start.

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  2. Select the type of file you wish to import. You should select a type with Import in the name.

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  3. Click Choose File and select the file from your local machine that you will upload and import.

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    If you import multiple versions of the same type of file, then the newer file will override existing data. For example, if you import a User Import file and then import a second one later, then the data in the system will contain any changed or new data in the second file in addition to data that was in the first file but not the second file.

  4. Click Process.

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