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After you download TestNav Desktop for Windows and ProctorCache, complete the following:

These ordered steps correspond to sections below or a related setup page. You can click each link to go directly to the corresponding processes.

  1. Install TestNav Desktop using the instructions below. 

  2. Start TestNav Desktop to ensure that it installed properly.
  3. Set up ProctorCache on your proctor caching computer(s).
  4. Run App Check to verify system readiness and capacity.

  5. Set Up Response File Backups, and set up a Secondary Save Location.

  6. Run an infrastructure trial.

Install TestNav Desktop

TestNav program files are saved in C:\Program Files (x86)\TestNav. If you are using the .exe installer, you can choose a different install directory.

  1. Double-click the .msi or .exe  file that you downloaded.

    .msi (Microsoft installer) file - contains explicit instructions about installing and removing an application.
    .exe (executable) file - provides a built-in installation wizard. You can choose program file locations using this type of installation.

  2. The Open File - Security Warning appears and asks if you want to run the TestNav file. Click Run.

     Click here to view a screenshot...

    1. If you downloaded the .msi installer, the installer window appears and automatically installs TestNav.

       Click here to view a screenshot...

    2. If you downloaded the .exe installer:

      1. The Setup - TestNav window appears and asks if you want to continue installing TestNav. Click Yes.

      2. The TestNav Setup Wizard appears. Click Next.

      3. The Select Destination Location window appears. By default, TestNav program files save in C:\Program Files (x86)\TestNav. You can keep the default setting, or click Browse to choose another location. Then, click Next.

         Click here to view a screenshot...

      4. The Select Start Menu Folder window appears. By default, the setup wizard also stores program shortcuts in a Pearson folder in the Start menu folder. You can keep the default setting, or click Browse to choose another location. Then, click Next.

         Click here to view a screenshot...

      5. Click Install.

         Click here to view a screenshot...

      6. By default, the Launch TestNav check box is selected. If you do not want to immediately launch TestNav, deselect the check box, and then click Finish.

Mass Install

Because TestNav installation does not add entries to the Windows registry, you can copy the TestNav application and push it to student computers for mass installation.

TestNav Desktop Updates

TestNav program file updates are saved in {user_home}\AppData\Local\PearsonYou must give students write access to the update directory.

  • Any necessary patch updates automatically install whenever TestNav starts or when a student attempts to log in. This ensures the update is implemented even if schools leave TestNav running over the course of a few days. 
    You can also push the latest TestNav update, rather than waiting until each student opens TestNav. To push an update, take a snapshot of the Pearson folder, and push that folder to all student computers.
  • Updates that require reinstallation are scheduled for winter and summer breaks.
  • Pearson will communicate all updates with instructions in advance.

When you install TestNav Desktop, it creates the TestNav folder within the Pearson folder shown in the path above. The TestNav folder contains the following:

  • The update file folder, named with the update version number (for example, 1.4.1)
  • The default file, which stores the customer login preference for the next login 

The login preference stored in the default file can change if you select a different customer from the Sign In page. You can set the default file to read-only to prevent students from overwriting it after you set your test preference.

If you encounter any issues during an update, you can find the errorlog folder within the update folder (for example: 1.4.1 > update > errorlog). The errorlog folder logs any issues TestNav may encounter when it attempts an update. You can also delete the Pearson folder to reset TestNav, clearing out any updates stored in that directory.

Start TestNav Desktop

  1. TestNav automatically creates a shortcut on the Desktop. You can open TestNav using the shortcut, or from the Start menu, click TestNav
    TestNav should appear in the Start menu. If you do not see TestNav, type TestNav in the search box.

     Click here to view a screenshot...

  2. If you have not already done so, select your test from the Select Your Test drop-down menu. If your test was selected before the test session, you see the Sign In page, rather than the drop-down menu. 
    1. If you need to select a different test, click the user drop-down menu at the upper right of the page, and click Choose a different customer.
    2. Select your test, and click Go.
  3. Input your username and password on the Sign In page to begin your test.

Run App Check

To run App Check, on each device:

  1. Click or tap the appropriate icon for your test from the home page, if you have not done so already.
  2. Click or tap the user drop-down menu, and select App Check.

     Click here to view a screenshot...

  3. On the Confirm App Self Lock message, click or tap Yes to continue.
    1. Passing systems display a green success message at the top-right of the page.

       Click here to view a screenshot...

    2. Failing systems display a red failure message at the top-right of the page.

       Click here to view a screenshot...

Set Up Response File Backups

TestNav has a default primary SRF save location for all computers and devices. Pearson strongly recommends setting a secondary save location for SRFs as a backup. For detailed information on saved response files (SRFs) and log files, see Understand SRFs and Log Files for Installable TestNav .

SFTP configuration is not supported by all assessment management systems. Consult your assessment management system user guide to determine whether the SFTP option is available.

Before testing, refer to your assessment management system user guide to configure TestNav and complete the following steps. 
  1. Configure primary and a secondary save location through your assessment management system.

  2. Configure student accounts to have complete read, write, and delete access in these save locations.

  3. Communicate SRF and log file locations to test proctors.

  4. Give proctors access to SRF and log files by either of the following:

    • Grant admin rights to proctors on each testing computer.

    • Instruct proctors to access these files while the student is logged in to the testing computer.

Default Primary Save Location

Operating SystemSRF LocationLog File Location



 Secondary Save Location

You can set a secondary save location through your assessment management system. Set a secure file transfer protocol (SFTP) address as the save location to ensure that the secondary save applies to all testing computers and devices.

Pearson strongly recommends that you configure a network drive as a secondary save location to ensure that you do not lose responses, even if a student cannot continue to test on the same computer. 

Run an Infrastructure Trial

Pearson strongly recommends running an infrastructure trial to verify the technology setup is complete and to familiarize teachers and students with the test. 

Use your training site through your assessment management system to complete the trial before the actual test day.

Related Information

You can learn more about SRF and log files on the Set up and Use TestNav page.


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