Technical Bulletin
Published: March ??, 2022
What is happening?
Districts and schools that updated Chromebooks to Chrome OS 100 (a beta version of the Chrome operating system) recently reported that students received an error when they attempted to sign in to a TestNav test. Upon investigation, Pearson discovered that this OS version was inadvertently blocked. We have addressed the configuration issue that was causing the block, but Pearson does not endorse the use of any beta OS versions with TestNav, as stated on the TestNav System Requirements page.
What does this mean?
Pearson recognizes the advantages of testing beta OS versions before they are released to production for early awareness regarding potential issues. We do this at Pearson to address issues before they impact our customers; however, districts and schools delivering student tests on beta OS versions may impact test security before Pearson has had a chance to review and address these issues.
What do I need to do (and how do I do it)?
Programs using iOS 15 should update all iPads to iOS 15.2 or above, or continue using supported iOS versions lower than iOS 15.
No action is required for the upcoming TestNav patch update.