Use this page to set up Pearson Access and ensure that you meet system requirements for optimal use. 

This document does not contain requirements for TestNav online test delivery. For TestNav hardware and software requirements, see TestNav Online Support.

Minimum operating system (OS) and browser versions

OSBrowser versions
Windows 10Chrome 94+
  • Users can run Pearson Access on other OSs and browsers (except Internet Explorer); however, Pearson only tests Pearson Access functionality on Windows with Chrome browser.
  • Internet Explorer (IE) is NOT supported for use with Pearson Access.
  • Pearson does not recommend software or technology changes during an online test administration.

Intermediate network devices

This section contains guidelines for schools using firewalls and proxy servers while accessing Pearson Access.

Firewall

Customers using a firewall to limit Internet access must allow the following destination/protocol/port combinations:

  • *.amazoncognito.com:443

  • *.pearsonaccess.com:80

  • *.pearsonaccess.com:443

Proxy servers/Content filtering

Customers using proxy servers or Internet content filtering software must allow the following URLs:

  • *.amazoncognito.com:443

  • *.pearsonaccess.com:80

  • *.pearsonaccess.com:443

  • app.ham-authoring.com:443

  • t.abbi.pearson.com:443

  • ham-uat-rel.ham-authoring.com:443

  • t-uat.abbi.pearson.com:443

Email domain name

When accessing Pearson Access, school and district email systems must be configured to accept emails from the following address domain:
@support.pearson.com

Pearson aligns support requirements with changing technologies.